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Do you have a difficult question? Problems with billing Medicaid? Medicare? Ask our Experts!


Shannon is AANAC RAC-CT certified and has years of practical experience as an MDS coordinator. She currently trains our customers and employees all over the country. 

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Joel is one of only 34 AANAC Master Teachers in the United States. Joel is passionate about teaching and speaks about Medicare and Medicaid all over the country.


Sometimes questions take some research. In those cases we'll email you and let you know how long we think it will take.